Beuschel Residence

Case Study: Same-day service keeps the off-grid power running

Location:

PROJECT HIGHLIGHTS

Papaaloa, HI

Size:

27 kW solar, 96 kWh storage


LG NeON R LG360Q1C-A5 modules
Outback Radian 8048A inverters
Blue Ion 2.0 16 kWh batteries

Completed:

September 2020

Equipment:

In Papaaloa, a place that was once a hub of the sugar cane industry, Gary Beuschel built a new off-grid home fully powered by solar and energy storage capacity large enough to never need a back-up generator. But no man is an island, especially when an inverter goes down and cuts off electricity to the house and a Tesla electric vehicle, Beuschel’s only means of transportation at the property.

Challenge

“I have experienced power outages many times in homes connected to the utility grid, and I have never seen such prompt and friendly service as I got from HYRIVO.”

-Gary Beuschel | HYRIVO customer

Solution

Recognizing that inverter downtime is a common challenge in off-grid systems, HYRIVO proactively implements long-term service programs for all off-grid installations, including the Beuschel residence. Our technicians identify and catalog the most frequent failure modes and maintain an inventory of critical spare parts to minimize system downtime while service is restored. When Beuschel reported the disruption, HYRIVO was prepared to respond immediately.

Result

With more than 20 years of experience working with the inverter technology installed at the Beuschel residence, HYRIVO quickly identified and resolved the issue, restoring full system functionality the same day the service request was received. Since then, Beuschel has continued to confidently power his home and charge his Tesla, knowing HYRIVO is a reliable partner he can count on.